• All courses are Health & Safety Executive (HSE) compliant.

• Each delegate will get a certificate valid for three years.

• Each delegate will also get a free copy of user-friendly quick first aid guide 'Your Emergency First Aid Plan' to keep.

• This course is a fun and interactive workshop, with lots of time for practice and questions. There are no formal tests, we'll assess the course in a relaxed and non-threatening way!

• Don’t forget that all of our courses are backed by our 100% confidence guarantee!

One day HSE Compliant Course

If there's one thing this course is it's popular! Our most used course is super-charged with activities. It takes a no-nonsense approach, meaning that delegates get to know, what they need to know - without the waffle.

It'll well prepare you for an emergency situation both in and out of work - and centres around building an emergency plan, ready to quickly kick in should an emergency arrive!

We'll cover:

Emergency Actions

Child, Baby & Adult Basic Life Support (CPR)

Child, Baby & Adult Choking

How to use a defib (AED)

Head, Neck & Back Injuries

Unconsciousness & Recovery Position

Injuries to the Bones, Muscles & Joints

Seizures/Fitting

First Aider Responsibilities

Plus lots more!

Three day HSE Compliant Course

The ‘big daddy’ of first aid courses, first aid at work is a nationally recognised certificate. Packed with practical activities, we’ll get you super confident to deal with emergencies both in and out of the workplace. We’ll have loads of time to look at specific injuries, illnesses and conditions so that you’re super prepped - just in case!

We'll cover:

Emergency Actions

Child, Baby & Adult Basic Life Support (CPR)

Child, Baby & Adult Choking

How to use a defib (AED)

Head, Neck & Back Injuries

Asthma, Panic Attacks, Drowning & Fumes

Unconsciousness & Recovery Position

Heart Attacks, Shock, Electrical Shock & Anaphylaxis

Bleeding, Wounds & Burns

Injuries to the Bones, Muscles & Joints

Concussion, Seizures/Fitting & Diabetes

Meningitis

First Aider Responsibilities

Plus lots more!

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Three-hour Resuscitation Council Compliant Anaphylaxis Course

Includes Basic Life Support (CPR) and using a Defib (AED)

Anaphylaxis is scary, and this friendly workshop will give delegates the confidence of what to do should an emergency arrive. Fantastic for primary care and childcare settings, and those wanting to know the essentials of what to do in a life-threatening emergency.

We'll cover

Recognising Anaphylaxis

Using Adrenaline Auto-Injectors (AAI’s) including Epipens, Jext and Emerades

Emergency Actions

Child, Baby & Adult Basic Life Support (CPR)

Child, Baby & Adult Choking

How to use a defib (AED)

Foundation First Aid

Four Hour Overview Course

The ‘baby of the family’, Foundation First Aid is a shorter course for those with limited time, or just needing an overview of first aid. While a bit on the short side, Foundation First Aid still packs a punch, and you can still expect the same SkillBase First Aid training and a good boost in first aider confidence.

We'll cover:

Emergency Actions

Child, Baby & Adult Basic Life Support (CPR)

Child, Baby & Adult Choking

How to use a defib (AED)

Unconsciousness & Recovery Position

Bleeding & Burns

First Aid for Schools and Childcare Settings

Emergencies happen. On ordinary days, life can change in the beat of a heartbeat, and school staff can find themselves in a life threatening emergency.

Schools have an obligation to ensure that their team are able to manage a first aid emergency, such as an accident or sudden case of illness – both for the children and staff.

Whether it’s the old ‘wet paper towel’ trick, a bit of TLC, or recognition of serious conditions such as Asthma or Anaphylaxis – school staff should be confident and understand their responsibilities.

OFSTED Compliant Two-day Paediatric First Aid Course

Our trainers (or hero-makers as we call them) absolutely love running this course! It's specifically written for child care settings to comply with the Early Years Foundation Stage Statutory Framework.

It's a relaxed workshop, absolutely packed with plenty of practice and loads of time to ask questions and share stories.

Covering childhood illnesses and conditions in-depth, it also covers some adult first aid for big kids that get into scrapes too!

We'll cover

Emergency Actions

Child, Baby & Adult Basic Life Support (CPR)

Child, Baby & Adult Choking

How to use a defib (AED)

Head, Neck & Back Injuries

Asthma, Panic Attacks, Drowning & Fumes

Unconsciousness & Recovery Position

Shock, Electrical Shock & Anaphylaxis

Bleeding, Wounds & Burns

Injuries to the Bones, Muscles & Joints

Concussion, Seizures/Fitting & Diabetes

Meningitis, Croup & Sickle Cell

First Aider Responsibilities

Plus lots more!

PIT is our bespoke physical intervention package that covers

• Trauma Informed Care

• History of Legal Framework & Restrictive Practices 

• Managing Distress Behaviours

• Personal Safety Techniques

• Physical Intervention - Levels 1 to 4

With PIT your team will be prepared and confident with any distress behaviours they may encounter from personal safety to safe physical interventions.

Free consultation on developing your Training Needs Analysis available.

Group B practitioners are those who spend time with people in a group setting or on a one-to-one basis. They will have a particular responsibility in relation to the people they work with and will need a higher level of knowledge than those in group A because of their direct involvement with people. The people they work with may or may not have safeguarding concerns.

If there are safeguarding concerns, there will be a clear line of reporting in the organisation and the practitioner will be aware of their responsibility to report concerns, both internally and to social services directly.

These practitioners won’t have a statutory role in relation to the safeguarding process and wouldn’t sit on core groups or be part of protection planning. They wouldn’t be expected to give safeguarding advice to others.

When looking at the standards across the groups, it may look as if they are repeated, however, practitioners in different groups will need to have more detailed knowledge and understanding because of the responsibilities they have.

Therefore, the training provided for each group will explore the same topics in more depth. The training, learning and development framework will help to illustrate this.

The practitioners in group B will have more responsibility for safeguarding therefore the standards for group B practitioners are set so that the training helps them develop a greater understanding of safeguarding matters. For example, group B practitioners will need to show that they understand the law and put it into practice throughout their day-to-day work.

let us help you wwith this half day workshop to ensure your team meet current Social Care Wales legislation.

A link to complete Group A will be provided on booking to complete via eLearning before the workshop takes place.

Book our half day course now !

Based on the National Safeguarding Training, Learning and Development Standards and the Social Care Wales Group C training pack, Group C includes the following core areas:

1. Advanced understanding of safeguarding legislation and procedures

• Deep knowledge of the Social Services and Well‑being (Wales) Act 2014

• Full understanding of the Wales Safeguarding Procedures

Ability to interpret statutory guidance and apply it to complex cases

2. Managing safeguarding concerns and referrals

• How to receive, assess, and triage safeguarding concerns

• Deciding when a concern meets the threshold for referral

• Making referrals to local authority safeguarding teams

Ensuring timely, accurate information sharing

3. Leading internal safeguarding practice

• Acting as the Designated Safeguarding Lead (or deputy)

• Supporting staff who raise concerns

• Providing advice on borderline or complex situations

Ensuring organisational compliance with safeguarding duties

4. Multi‑agency working

• Understanding roles of police, health, education, social services

• Participating in strategy discussions, case conferences, and reviews

Coordinating internal responses during multi‑agency investigations

5. Recognising complex forms of abuse

Group C goes beyond basic categories and includes:

• Organisational abuse

• Domestic abuse and coercive control

• Child sexual exploitation (CSE)

• Online abuse

• Radicalisation (Prevent duty)

Forced marriage

6. Record‑keeping, evidence, and defensible decision‑making

• Creating clear, accurate safeguarding records

• Understanding information governance and data protection

Documenting rationales for decisions

7. Supporting staff and building safeguarding culture

• Providing supervision and reflective practice

• Ensuring staff understand their responsibilities

Embedding safeguarding into organisational policy and daily practice

 Who Group C Is For

Group C is intended for people who:

• Are Designated Safeguarding Leads or deputies

• Manage teams in care, education, health, or community settings

• Have significant safeguarding responsibilities

• Are expected to make decisions about referrals and thresholds

Represent the organisation in multi‑agency safeguarding processes  

Summary

Safeguarding Group C equips practitioners to:

• Lead safeguarding within their organisation

• Manage and coordinate concerns

• Work confidently with multi‑agency partners

• Understand and apply Welsh safeguarding law

• Support staff and ensure safe, compliant practice

Our Equality, Diversity & Inclusion (EDI) training covers the legal foundations, practical behaviours, and organisational practices needed to create a fair, respectful, and inclusive workplace. At its core, it helps people understand their responsibilities, recognise bias, prevent discrimination, and contribute to a culture where everyone can thrive.

We cover

Equality law & legal responsibilities — Understanding the Equality Act, protected characteristics, and what compliance looks like in day‑to‑day work.

Benefits of diversity & inclusion — How inclusive cultures improve engagement, retention, productivity, and organisational performance.

Unconscious/implicit bias — What bias is, how it operates, and how it affects decisions in recruitment, admissions, performance management, and everyday interactions.

Inclusive behaviours at work — Recognising unacceptable behaviours, promoting respect, and understanding how to contribute to a positive culture.

Handling issues and concerns — How to respond to discrimination, harassment, bullying, or wellbeing concerns raised at work.

What Participants Typically Learn

• How to recognise discrimination, harassment, and microaggressions

• How to challenge inappropriate behaviour safely and constructively

• How to apply inclusive practices in recruitment, development, and leadership

• How to support colleagues through wellbeing, mental health, or accessibility needs

• How to embed ED&I principles into everyday decisions and organisational culture

• How to create fair processes that reduce bias and increase representation

These outcomes are consistently highlighted across major training providers such as Acas, universities, and specialist ED&I consultancies.

Book our half day course now !

Basic food hygiene training covers the essential knowledge and behaviours needed to handle, prepare, and store food safely, focusing on preventing contamination, illness, and poor hygiene practices. 

Core Areas Covered in Basic Food Hygiene Training

• Personal hygiene requirements — Expectations for cleanliness, handwashing, protective clothing, and when not to handle food (e.g., after illness).

• Cross‑contamination prevention — How bacteria spread between foods, surfaces, equipment, and people, and how to stop it.

• Cleaning and disinfection — Proper cleaning routines, safe use of cleaning cloths, and maintaining hygienic work areas.

• Temperature control — Safe cooking, cooling, reheating, and storage temperatures to prevent bacterial growth.

• Safe food handling and storage — How to store raw and cooked foods, avoid contamination, and maintain safe stock rotation.

• Pest awareness — Identifying signs of pests and understanding how they contaminate food.

Why This Training Matters

• Prevents foodborne illness by teaching staff how to avoid common hazards.

• Supports legal compliance — UK food business operators must ensure staff are trained to handle food safely, even though certificates aren’t legally required.

• Improves business reputation and reduces risks such as waste, contamination, and customer complaints.

Typical Modules in a Basic (Level 1) Course

Training providers vary, but Level 1 courses usually include:

• Introduction to food hygiene

• Personal hygiene

• Cleaning and safe use of equipment

• Pests and contamination risks

• Safe food handling and storage

• Basic legal responsibilities

• Short assessment to gain a certificate (usually multiple‑choice)

Who Basic Food Hygiene Training Is For

• New food handlers

• Staff with minimal food‑safety responsibilities

• People working in low‑risk food environments (e.g., pre‑packed food, basic service roles)

For anyone preparing or cooking food regularly, Level 2 Food Hygiene is usually recommended as the next step.